Build better work relationships via stakeholder analysis
This weekend is all about celebrating relationships so I wanted to spend some time talking about stakeholder analysis, and how you can use it to
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The secret to happier meetings
Have you ever been stuck in painful meetings? The ones that drag on for hours with no agenda? Where the conversation meandered so you
A quick tip to propel your change effort
DC got hit by #Snowzilla last weekend so there was plenty of time to catch up on some reading, especially the January pick on the
Shifting habits and flipping systems
When you work in complex systems that are problematic, you tend to hear a lot of phrases like, “I have no control over how others
2016 Reading List
Happy Day 1 of 2016! What are your resolutions this year? Some of mine are to read and write more. In 2015 I found that
Leading creativity: Lessons from Pixar
Do you ever dream about what it would be like to work at Pixar or Disney? Do you wonder how you could help encourage a more
What the Taliban and Disney can teach us about scaling impact
This week I thought I’d share my reflections on two books I read during September, as well as ways to channel inspiration from these books
Customizing design sprints (Part II)
It’s fall! I love this time of year when the leaves change, the days are cooler, and everything becomes more festive. Speaking of transitions, a
The danger of pulling in talent from the outside
Imagine this: You find yourself in the middle of a complex system, with a mission to improve it. You’re trying to expand your team of
Transitioning to design sprints
I’ve been working with the Department of Veterans Affairs for the past few years on a self-service portal for Veterans, Servicemembers, and their families to