6 steps to better data visualizations
When trying to flip a complex system, a huge part of the work is communicating the motivation of the change to other people. Vision statements
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Articles
Insights, tips, and lessons learned transforming complex systems.
The beginner’s guide to crafting a vision
One of my favorite parts of the design process for a product or business is creating the vision. There are no limitations and you get
4 ways to customize your graduate program
Back to school is in the air! I used to always love this time of year, going shopping for fresh school supplies, and that moment when everything
Intro to process modeling
Anyone can create a process model. You may have never created one in your life but once you learn how you may find yourself scribbling
Top 10 mistakes engineers make
These are some mistakes that I’ve made and I’ve seen others make on engineering projects: 1. Jumping to the “how” before understanding the “why”
Act like a duck: Avoiding change agent burnout
About a month into a project I decided to make a change to a process and was promptly yelled at by a co-worker. If you’re
The danger of pulling in talent from the outside
Imagine this: You find yourself in the middle of a complex system, with a mission to improve it. You’re trying to expand your team of
Transitioning to design sprints
I’ve been working with the Department of Veterans Affairs for the past few years on a self-service portal for Veterans, Servicemembers, and their families to
Remote brainstorming tips
Read any article about design thinking and there is usually talk about getting everyone in a room with stacks of Post-it® notes, sharpies and miles
Books
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